Alongside encouraging a highly flexible and customizable approach, OSI helps its clients bounce back to normalcy in the aftermath of the pandemic. “By letting our clients automate most of their critical logistic operations, we are also reducing the labor overhead costs, which is a critical requisite in the manufacturing industry today,” states Pat Kittredge, the Manufacturing Business Unit Manager at OSI.
Meanwhile, OSI works directly with its customers to identify and design effective strategies aligned to their unique business goals, leveraging its expertise as the first and leading US based Odoo Gold partner. OSI empowers clients to improve processes, build new business models, accelerate digital transformation, and add immense value to the organization by carefully configuring and customizing the client’s Odoo ERP platform. Regardless of whether the client belongs to manufacturing, engineering, construction, utilities, or the service sector, they can rely on OSI’s expertise to serve their Odoo implementation service needs.
Odoo’s Open Source solution is unique in the marketplace. By design, it is a completely open platform, allowing easier integrations, more flexibility, and higher security. OSI bundles Odoo’s other complimentary technology solutions, such as extending into Electronic Document Interchange (EDI), Enterprise Service Bus (ESB), tax solutions, and Enterprise Content Management (ECM), Data Analytics and other solutions.
Apart from Open Source solutions, the company’s consultative methodology for client engagement is considered to be essential.
“Instead of just sitting along the side-lines and watching us work, we make sure our clients are totally engaged right from the point they are onboarded, which instils a great deal of trust between the two parties,” states Melody Fetterly, Manufacturing Business Consultant at OSI. This consultative business stance is what helps OSI budget schedules and project scope with pitchperfect accuracy and of course, a high success rate for clients.
Customer focused, Tested and Reliable.
OSI works primarily with companies focused on Manufacturing, Field Services, and Utilities and Construction. Among the accomplishments, Patrick Kittredge, Manufacturing Sector Manager at OSI, reminisces about an electronics manufacturer that emerged from a garage to becoming the leading brand in its field. OSI was engaged by them at a time when the company was suffering from several fault lines in inventory and capacity planning. By using OSI’s ERP software, the company could effortlessly go about their tasks and set target dates for project completion. “Our client was also able to accelerate manufacturing, keep a stringent check on their quality control points throughout the entire supply chain, which resulted in minimum to no product recalls—resulting in 25 percent business growth,” cites Kittredge.
OSI is determined to play a crucial role in the industry’s revival as the manufacturing industry steadily recuperates from the catastrophic effects of the pandemic. On that note, the company wants to build on those intimate relationships with its customers in order to expand its footprint into more regions across the country. Alongside, the company also looks forward to restoring on-site assistance for its clients in heavy-duty industries dealing with products weighing tons. “We believe that standing beside the client and helping them navigate through the entire operation brings a whole new level of value on both sides, which enables us to grow our business, along with our client’s,” concludes Mader.