“Deacom seeks out companies with complex issues that are trying to break out of the downward spiral caused by burdensome legacy ERP solutions,” says Jay Deakins, Founder and President of Deacom. “By removing bridges that link multiple solutions together and making all of our changes to the base code of the software, we hope to provide a scalable solution that offers long-term value for our customer base.”
Deacom offers a unified solution, DEACOM Enterprise Resource Planning (ERP) system that merges all areas of a process manufacturing company—from production and labor tracking to order entry and invoicing. The system also contains support for customer relationship management (CRM), maintenance, repair and operations (MRO) functionality, document management and a warehouse management system (WMS). “DEACOM ERP has streamlined multiple processes by handling all that functionality in one system. We can tighten the process control for a manufacturer so that tasks can be completed swiftly and reliably,” says Deakins.
Deacom’s ERP product has helped several companies enhance their processes to increase their productivity on the shop floor. For instance, American Inks and Coatings, an ink manufacturing company who provides ink and coatings for the packaging industry, required constant assistance from an IT department to maintain a growing IT infrastructure. Employing three customized software systems, the company suffered from frequent communication systems, the company suffered from frequent communication breakdowns between the systems which prevented inventory transactions from being processed correctly.
Deacom’s single system approach to ERP is driven by their focus on the process manufacturing industry. Each time a customer needs a change to the software to support their business; the change is built into the base code so that all customers can take advantage of the new features if it will be beneficial to their business. The result is an ERP system that helps all customers evolve with the rapid changes within the industry. This approach is in sharp contrast to the traditional ERP approach where all required changes for a customer are built as customizations. “The customization approach requires a significant investment upfront but becomes an even bigger enhancement the next time the company tries to update,” says Deakins. “Deacom customers update more frequently due to the minimal upgrade costs and to take advantage of the abundance of new features within the software.”
By removing bridges that link multiple solutions together and making all of our changes to the base code of the software, we hope to provide a scalable solution that offers long-term value for our customer base
What is next for Deacom? The company is looking to continue to expand into the tier 1 ERP space to compete with the large ERP vendors. After spending the last six years transitioning their product onto the scalable .Net platform, the Deacom team feels they are uniquely suited to meet the scalability and functional requirements of large process manufacturers.